PROPERTY RESOURCE
Experiences are what move us
WELCOME TO YOUR KEY
Unlocked access to Charlestowne Hotel's resource library, all here to help you.
Your Key was created as a resource library to provide support to all Charlestowne Hotels' property teams. Within Your Key you can find important information related to operations, human resources, finance, revenue, food & beverage, and marketing.
PROPERTY RESOURCE FOLDERS
Quick links to Google Drive folders by department
See here - instructions on how to copy relevant documents to your property folder.
OTHER RESOURCES
Quick links to important websites
As part of the Charlestowne Hotels' family, employees can enjoy 50% OFF Rooms + 25% OFF Food & Beverage, for stays from the picturesque mountains of Colorado to the white beaches of South Carolina. PLUS access to a special discount to share with friends & family.
BENEFITS GUIDE
We understand that sharing and explaining employee benefits may be difficult to navigate—to assist you with this portion of the onboarding process, we have developed a benefits guide that outlines eligibility, enrollment, and more.
2026 BUSINESS PLANNING
We are excited to share a new business planning processes. The purpose of the new process is to better review opportunities & successes, as well as collaborate with other disciplines. Here are some resources to assist you.
All folders for 2026 annual business planning properties have been created - located: PROP > Collaborative > Business Plan > 2026 Business Planning
Please note: There was a change to Misc. Income in the Budget Directives Document (Page 10 - G).
REQUEST RESOURCE ACCESS
We understand that there are key members of your team that might need access to the new property resource library. To request access for a manager or leadership position on your team, please fill out the form below.
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